CUSTOMER CARE
At Something Corny, we’re committed to providing you with the best shopping and learning experience. Your satisfaction is our priority, and we are here to help with any questions, concerns, or feedback you may have.
Here’s how we can assist you:
Contact Us
If you need assistance, please feel free to get in touch with us using the following methods:
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Email: elaine@somethingcorny.co.uk
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Phone: 01467 681 330
Order Queries
For any questions related to your order—such as tracking, status updates, or cancellations—please visit our Order Help Section or reach out directly to us at elaine@somethingcorny.co.uk.
Returns & Refunds
If you are not fully satisfied with your purchase, we offer a hassle-free returns policy. You can find more details on how to return your items in our Returns & Refunds Policy.
FAQs
For answers to frequently asked questions, including shipping, payments, and product details, check out our FAQ page.
Feedback
We value your feedback! If you have any suggestions on how we can improve your experience or would like to share your thoughts, please feel free to email us at elaine@somethingcorny.co.uk.
PRIVACY & SAFETY
Effective Date: 24/02/25
At Something Corny we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our website [Insert Website URL], as well as your rights in relation to that data.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please refrain from using the website.
1. Information We Collect
We collect several types of information when you use our website:
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Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, or any other information you provide when submitting forms or creating an account.
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Non-Personal Information: This includes usage data, such as your IP address, browser type, device information, and browsing history on our site.
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Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track site activity and enhance your experience. For more details on our cookie usage, see the "Cookies" section below.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To provide, maintain, and improve our website and services.
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To personalize your experience and respond to your inquiries.
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To process transactions and manage your account.
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To send you updates, newsletters, marketing communications, or promotions, if you have consented to receive them.
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To detect and prevent fraudulent activities.
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To comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:
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Service Providers: We may share your data with third-party companies that assist with operations like web hosting, payment processing, or email services.
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Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our legal rights or the rights of others.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our website and personalize your experience. Cookies are small files that are stored on your device when you visit our site. You may manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect your user experience.
For more information on how we use cookies, please refer to our Cookie Policy.
5. Your Data Protection Rights
You have certain rights under applicable data protection laws regarding your personal data. These rights include:
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Access: You may request a copy of the personal information we hold about you.
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Correction: You may request corrections to any inaccurate or incomplete information.
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Deletion: You may request the deletion of your personal data under certain conditions.
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Objection: You may object to the processing of your personal data in certain situations.
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Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
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Withdraw Consent: If you have given us consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at elaine@somethingcorny.co.uk.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
7. Links to Third-Party Websites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Something Corny
Elaine Lindsay
Rowan Cottage
Inveramsay
Inverurie
Aberdeenshire
AB51 5DQ
elaine@somethingcorny.co.uk
Thank you for trusting us with your personal information.